I have a meeting with a woman from IT. She unfolds a giant sheet of paper. It’s a riot of multicolour boxes, arrows and connecting lines. “This logigram," she says, "shows how the various parts of the organisation are implicated in your work processes.” I look at the thing, nodding gravely. I have no idea … Continue reading The Logigram

Our firm has introduced 360 degree performance reviews. They work like this: Your manager reviews your performance, as do the people around you, and the people below you (should there be any). HR want to discuss my review with me. Something is up. “Your manager’s feedback was fine,” says the HR person, "and your peers … Continue reading The Monocrat

"We all have a great deal to learn from NASA,” says Roy. We are climbing up the staircase, after having circled the sales floor and gone in and out of the kitchen. Roy calls it 'innovation by walking about'. He says idea generation increases by 30% when discussions take place on the hoof. “Do we?’” I … Continue reading Life on Mars